1. OUR approach to privacy

1.1 Arlette Gold operates an ecommerce platform selling jewellery using our website at www.arlettegold.com (the " Website").

1.2 Arlette Gold Limited ("[Company]", "we", "our", or " us") is committed to protecting your privacy. This privacy policy sets out how we collect, store, process, transfer, share and use data that identifies or is associated with you (" personal information").

1.3 Arlette Gold is the data controller of personal information we hold about you.


2.1 We collect personal information about you when you voluntarily submit information directly to us when you use our Website. This can include information you provide to us when you purchase something such as your contact details, register for an account, create or edit your user profile on the Website, send messages using the Website, subscribe to our mailing lists, newsletters or other forms of marketing communications, respond to a survey, enter a promotion or use some other feature of our Website. We use this information to provide our Website to you and any items you purchase.

2.2 We also collect personal information from you indirectly such as information about the pages you look at on our Website, the searches that you make on our Website or the device you use to access our Website to improve our Website and your experience.

3. Information we share with third parties.

3.1 We may share your personal information with the following parties:

(a) Selected third parties: with your permission, we may share your contact details with selected third parties so that they can provide you with information about products and Websites that they believe may be of interest to you.

(b) Website providers and advisors: third parties who provide a service to us in connection with the operation of our Website such as IT and payment providers.

(c) Klarna: In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

3.2 We do not disclose information about identifiable individuals to anyone else except as set out above. We may provide third parties with aggregate statistical information and analytics about users of our Website but we will make sure no one can be identified from this information before we disclose it.


4.1 From time to time we may contact you with information about our products and Websites. Most marketing messages we send will be by email. For some marketing messages, we may use personal information we collect about you to help us determine the most relevant marketing information to share with you. If you do not want to receive marketing messages from us, you will usually be able to tell us. You can also change your marketing preferences at a later date by clicking on the unsubscribe link at the bottom of our marketing emails.

4.2 Where you have given us permission to do so, we may share your contact details with selected third parties so that they can provide you with information about products and Websites that they believe may be of interest to you.

4.3 If you decide you no longer want us to share your contact details with selected third parties for marketing purposes, you can let us know by contacting us using our contact details at the end of this privacy policy.

5. Security

5.1 We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, change or damage.

6. Accessing and correcting your personal information

6.1 You have the following rights in relation to your personal information: (i) the right to be informed about how your personal information is being used; (ii) the right to access the personal information we hold about you; and (iii) the right to request the correction of inaccurate personal data we hold about you and to request the blocking or deletion of your personal information where the processing does not comply with local data protection laws.

6.2 To exercise any of the above rights, or if you have any questions relating to your rights, please contact us by using the details set out in the "Contacting us" section below. Please provide as much information as you can about the personal information you are looking for and we will be happy to try and help you find or correct it.

7. Links to third party sites

Our Website may, from time to time, contain links to and from third party websites, including those of other users, our partner networks, advertisers, partner merchants, news publications, retailers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.

8. Changes to this policy

We may update this privacy policy from time to time and so you should review this policy periodically. When we change this privacy policy in a material way, we will update the "last modified" date at the end of this privacy policy. Changes to this privacy policy are effective when they are posted on this page.

9. Notice to you

If we need to provide you with information about something, whether for legal, marketing or other business related purposes, we will select what we believe is the best way to get in contact with you. We will usually do this through email or by placing a notice on our Website. The fact that we may send notices to you will not stop you from being able to opt out of certain types of contact as described in this privacy policy.

10. Contacting us

10.1 Questions, comments and requests regarding this privacy policy are welcome and should be addressed to: Arlette Gold 18 Townley Road, London SE22 8SR, info@arlettegold.com.